I’m a freelance Creative Director, Strategist and Artist in Portland, Oregon.
Let’s work together
Whether you’re starting from scratch, or refining an existing experience, I can help bridge the gap to where you need to firstname.lastname@example.org LinkedIn
I specialize in the convergence of service, operations and technology. If you care about providing the right experience to the right people at the right time, then I’m here to help find the best way forward.
My professional background spans 24 years of design, communication and innovation. Most recently I was a Creative Director at Ziba Design, a global design consultancy, where I led multi-disciplinary teams on design research, workforce software tools, service innovation and customer experience design programs.
My specialties are…
- Design Research
Audience immersion, prototyping & actionable synthesis.
- Product Strategy
Evaluation, analysis, requirements & prioritization.
- Experience Design
Customer journey, content strategy & service innovation.
- Creative Direction
Design leadership, consultation, equilibrium & mentoring.
Past clients include…
- National Geographic
- Burts’ Bees
- Travel Oregon
- Portland Trailblazers
- OR Dept. of Fish & Wildlife
Hire me to help you…
- Uncover what is most important.
- Find answers to hard questions
(or define what questions must be asked).
- Evolve in the face of change.
- Prioritize the best ways forward.
- Deliver value to your audience.